Returns & Exchanges
At iSTYLE Oman, we ensure a seamless return process for your Apple products and accessories within 14 days of purchase, provided items are in their original, sealed packaging. Our policy is designed to provide peace of mind while maintaining the high standards of quality you expect from an Apple Premium Reseller.
Verify Eligibility
Ensure your device is in its original, unopened packaging with all seals intact and that you have the original tax invoice from iSTYLE Oman.
Visit a Store
Bring your product to any iSTYLE retail location across Oman where our Apple experts will conduct a physical inspection of the item's condition.
Technical Inspection
For opened or defective hardware, our certified technicians will perform a diagnostic check to verify the issue and ensure the device meets return criteria.
Refund Processing
Once approved, refunds are issued via the original payment method, though please note that bank processing times may vary for credit and debit card transactions.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing